Privacy Policy


Effective May 15, 2023

This Privacy Policy (or “Policy”) explains how FlyingCaps (“we” in this Policy) uses, collects or otherwise processes the personal data of the end users (“you” in this Policy) in our Services. This policy also explains what rights you have related to our processing of your personal data.

In this policy the term “Services” refers to our games, websites, and any other services offered by us, unless a separate notice is supplied with a particular service. The term “Personal Data” refers to any data that relates to you as an identifiable individual.

Please note that some parts of our Services may link to properties controlled by third parties. Such properties are not governed by this policy and the operators of those properties may process your personal data in accordance with their own policies.

This policy includes information pertaining to your rights and is supplement to our Terms of Service, which govern your use of the Services. Please note that we may from time to time update this policy by posting a new version on If we make any material changes, we will notify you by posting a notice in the Services prior to the change becoming effective. Your continued use of the Services after the effective date will be subject to the updated policy.


In this policy the term “Data Controller” means an entity that decides how and why personal data is processed. The data controller for our Services is FlyingCaps, address Hyderabad,India.

With your consent some personal data may be shared with our partners that we work with. These partners are individual data controllers independently determining how they process your personal data. For more information on how our partner’s process your personal data please review our list of partners to review their privacy policies.


If you have questions about data protection or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through our games so we can reply to you more quickly.

You can also reach us and our designated Data Protection Officer by email at


We use your personal data for various purposes in connection with your use of the Services. The purpose and types of personal data are listed by their basis below.

Performance of contract. In order to provide you with the Services we process personal data necessary to:

  • create accounts and allow you to play our games and use our Services;

  • operate the Services;

  • verify and confirm payments;

  • provide and deliver products and services you request; and

  • send you communication related to the Services.

Legitimate Interests. In order to make our Services more enjoyable we process your personal data in order to:

  • update and develop player profiles;

  • develop and improve the Services and player experience;

  • manage our relationship with you;

  • provide social features as part of the Services;

  • customize your Service experience;

  • respond to your comments and questions and provide player support;

  • provide you offers in the Services related to other FlyingCaps products and services;

  • send you related information, such as updates, security alerts, and support messages; and

  • enable you to communicate with other players.

Legitimate Interests. In order to keep the Services safe and fair we process you personal data to:

  • analyze and monitor use of the Services and their social features;

  • moderate chats either automatically or manually;

  • take action against fraudulent or misbehaving players; and

  • prevent harassment and cyber-bullying.

Legitimate Interests. In order to promote and monetize our Services to you, we may process your personal data to:

  • show non-targeted ads to you in our Services, either from us or our advertising partners;

  • keep track of your activity in our Services to learn about your interests;

  • keep track of installations and installation source of our games;

  • Measure, analyze and improve the effectiveness of our advertising both in and outside of the Services; and

  • send you communications about offers, rewards, events, or other news related to the Services.

Consent. With your separate consent we may process your personal data in order to:

  • share it with our advertising partners for their independent use. These uses may include creating a personalized ad profile about you, selecting personalized ads for you, measuring ad performance, generating audience insights, and other uses:

  • to send you newsletters or other similar communication if you have subscribed to them; and

  • any other purposes as described in the relevant consent screen in the applicable Services.


Your personal data is being processed and collected throughout your use of the Services, such as technical data related to your device or internet connection. Some personal data is processed automatically where some require your input, such as providing a user name to be used in the Services.

We process data you provide in the Services, such as:

  • player nickname entered in-game;

  • in-game chat messages; and

  • other data you choose to give us (such as your email address and information in player support tickets)

We process personal data automatically as part of delivering the Services, such as:

  • your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI);

  • data about your device, such as device name and operating system, browser type and language;

  • data we collect with cookies and similar technologies (see more below);

  • coarse location data (country or city-specific); and

  • we also may create a FlyingCaps and/or game-specific ID for you when you use the Services.

We process personal collected or enriched with data from our partners:

  • data we receive if you link a third-party tool with the Services (such as login using your Facebook or Google account);

  • demographic data (such as to determine the coarse location of your IP address);

  • data to fight fraud (such as refund abuse in games);

  • data from platforms that the games run on (such as to verify payment); and

  • data for advertising and analytics purposes, so we can keep improving our games.


Apart from FlyingCaps, your personal data can be accessed by others in the following situations:

Other players and users

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

Partners working for FlyingCaps

FlyingCaps has partners to perform certain services on our behalf. These partners process your data only at and according to FlyingCaps instructions in order to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.

FlyingCaps development partners

FlyingCaps may publish games developed or maintained by other game development companies. These development partners may process your personal data for the purposes described herein and where applicable, working as joint controllers of the processed data together with FlyingCaps. These partners are listed at FlyingCaps Partners.

Other companies and public authorities

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

Advertising and social media partners

The Services include features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at FlyingCaps Partners. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.

International data transfers

Our Services are global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Privacy Policy. Adequate safeguards to ensure your rights include utilizing and enforcing the Standard Contractual Clauses approved by the EU Commission.


We will keep your personal data for as long as necessary to achieve the purposes for which it was collected, including to provide you with the Services or to comply with any legal, accounting, or reporting requirements. We periodically delete or de-identify inactive accounts or other data in our Services.

After the applicable retention period, we will either delete or de-identify your personal data or, if neither deletion or de-identification is possible (for example, due to data being stored on a backup server), isolate your data from further processing until deletion or de-identification is possible. We may continue to use any data that is not identifiable to you (for example, aggregated data).


In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

All data security measures are adopted in order to provide a level of security appropriate for the degree of risk involved. These measures are designed to protect your data against accidental or unlawful destruction, loss, or alteration as well as unauthorized disclosure or access. The specific measures typically include, encryption in transit, pseudonymization of identifying data where feasible, controls to limit access to services or systems that contain personal data, and maintaining procedures to handle any suspected security incidents. Please consider that the internet is an inherently insecure environment and we cannot guarantee absolute security for your data.


Your rights regarding your personal data

You have the right to a copy of your personal information to be supplied to you in an electronic format upon request.

You also have the right to correct your data, have your data deleted, object to how we use or share your data, and the right to restrict how we use or share your data. If certain personal data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game’s settings.

We will respond to all requests within a reasonable time frame. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority within the European Economic Area for unresolved complaints.

You can contact us at or by using the “Contact Support” feature available in some of our Services.

Opt-out of targeted advertising

You can always opt-out of directed advertising in our games by checking the privacy settings of your device or by using the applicable opt-out function provided by FlyingCaps Partners. Please review your device’s user manual or the applicable Partner privacy policy on how to do so.


We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Facebook Analytics
    Facebook Analytics is provided by Facebook Inc.
    We use Facebook Analytics for in-game data analytics to improve our games.
    For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:

  • Firebase Analytics
    We use the developer platform called “Google Firebase” as well as the associated functions and services of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”). Google Firebase is a platform for developing apps for mobile devices and websites. Google Firebase offers a variety of features, which are can be found on the following summary page:
    The functions include the storage of apps, including users’ personal data, such as content they have created or information regarding their interaction with the apps. Google Firebase also offers interfaces that allow interaction between the users of the app and other services.
    The analysis of user interactions is carried out using the analysis service of Firebase Analytics. This service helps us to record our users’ interactions. Events such as the first time an app is opened, the uninstalling of an app, updates, crashes or the frequency of use of the app are recorded. Certain user interests are also recorded and evaluated.
    The information processed by Google Firebase may be used with other Google services, such as Google Analytics and Google marketing services. In this case, only pseudonymous information, such as the Android Advertising ID or the Advertising Identifier for iOS, will be processed to identify users’ mobile devices. Additional information on the use of data for marketing purposes by Google can be found on the summary page:, Google’s privacy policy is available at
    The legal basis for use is Art. 6 paragraph 1 sentence 1 letter of GDPR. If users wish to object to interest-based advertising through Google marketing services, they can use the settings and opt-out options provided by Google:

  • GameAnalytics
    GameAnalytics is provided by GameAnalytics.
    We use GameAnalytics for in-game data analytics to improve our games.
    For more information about GameAnalytics, please visit their Privacy Policy:

    Tenjin is provided by Tenjin, Inc.
    We use Tenjin for performance attribution.
    For more information on what type of information Tenjin collects, please visit:

  • Adjust
    Adjust is provided by Adjust GmbH.
    We use Adjust for performance attribution.
    For more information on what type of information Adjust collects, please visit:

  • AppsFlyer
    AppsFlyer is provided by AppFlyer
    We use AppFlyer for performance attribution.
    For more information on what type of information AppsFlyer collects, please visit:


We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Behavioral Remarketing

Flying Caps uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

  • Google Ads
    Google AdWords remarketing service is provided by Google Inc.
    You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page:
    Google also recommends installing the Google Analytics Opt-out Browser Add-on – – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

  • Facebook Ads
    Facebook remarketing service is provided by Facebook Inc.
    You can learn more about interest-based advertising from Facebook by visiting this page:
    To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook:
    Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.
    For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy:


We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:



Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Nearly all websites today use cookies or similar technologies (such as local shared objects or web beacons). A “cookie” is a small file your browser stores when told to do so by a website. Cookies can be set by either the website you visit or a third party involved in providing content, functionality, or services such as analytics or advertising for the website. Cookies are typically used to identify or “remember” your device, for example to enable functionality, facilitate audience measurement, improve performance, or remember your online shopping cart contents.

When you visit our websites you may be prompted to make a choice regarding cookies. Some cookies may be strictly necessary for the operation of the websites, where some may be optional. All cookies will be used and stored on your device independent of your choices regarding other types of cookies. You can also control the use of cookies using your browser or device settings for example by disabling some or all cookies or configuring your browser or device to notify you when cookies are being set. Please note that disabling cookies may affect your ability to use the Services.


Our Services are intended and designed for adults. As such when you access and use our Services we may ask you to confirm your age. If we discover that you are a minor or do not meet another age threshold we have applied we may take steps to limit, suspend, or terminate your access to the Services where we believe that to be necessary due to applicable regulatory or platform requirements or to provide you with an appropriate experience. If your access to the Services is not suspended or terminated, we alter or remove access to some parts of the Services in order to comply with applicable laws, regulations, and platform policies.

Contact information:


Address: Hyderabad, India.