Effective May 15, 2023
In this policy the term “Services” refers to our games, websites, and any other services offered by us, unless a separate notice is supplied with a particular service. The term “Personal Data” refers to any data that relates to you as an identifiable individual.
Please note that some parts of our Services may link to properties controlled by third parties. Such properties are not governed by this policy and the operators of those properties may process your personal data in accordance with their own policies.
This policy includes information pertaining to your rights and is supplement to our Terms of Service, which govern your use of the Services. Please note that we may from time to time update this policy by posting a new version on flyingcaps.com. If we make any material changes, we will notify you by posting a notice in the Services prior to the change becoming effective. Your continued use of the Services after the effective date will be subject to the updated policy.
In this policy the term “Data Controller” means an entity that decides how and why personal data is processed. The data controller for our Services is FlyingCaps, address Hyderabad,India.
With your consent some personal data may be shared with our partners that we work with. These partners are individual data controllers independently determining how they process your personal data. For more information on how our partner’s process your personal data please review our list of partners to review their privacy policies.
HOW TO CONTACT US
If you have questions about data protection or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through our games so we can reply to you more quickly.
You can also reach us and our designated Data Protection Officer by email at email@example.com.
WHY WE PROCESS YOUR DATA
We use your personal data for various purposes in connection with your use of the Services. The purpose and types of personal data are listed by their basis below.
Performance of contract. In order to provide you with the Services we process personal data necessary to:
create accounts and allow you to play our games and use our Services;
operate the Services;
verify and confirm payments;
provide and deliver products and services you request; and
send you communication related to the Services.
Legitimate Interests. In order to make our Services more enjoyable we process your personal data in order to:
update and develop player profiles;
develop and improve the Services and player experience;
manage our relationship with you;
provide social features as part of the Services;
customize your Service experience;
respond to your comments and questions and provide player support;
provide you offers in the Services related to other FlyingCaps products and services;
send you related information, such as updates, security alerts, and support messages; and
enable you to communicate with other players.
Legitimate Interests. In order to keep the Services safe and fair we process you personal data to:
analyze and monitor use of the Services and their social features;
moderate chats either automatically or manually;
take action against fraudulent or misbehaving players; and
prevent harassment and cyber-bullying.
Legitimate Interests. In order to promote and monetize our Services to you, we may process your personal data to:
show non-targeted ads to you in our Services, either from us or our advertising partners;
keep track of your activity in our Services to learn about your interests;
keep track of installations and installation source of our games;
Measure, analyze and improve the effectiveness of our advertising both in and outside of the Services; and
send you communications about offers, rewards, events, or other news related to the Services.
Consent. With your separate consent we may process your personal data in order to:
share it with our advertising partners for their independent use. These uses may include creating a personalized ad profile about you, selecting personalized ads for you, measuring ad performance, generating audience insights, and other uses:
to send you newsletters or other similar communication if you have subscribed to them; and
any other purposes as described in the relevant consent screen in the applicable Services.
THE PERSONAL DATA WE PROCESS
Your personal data is being processed and collected throughout your use of the Services, such as technical data related to your device or internet connection. Some personal data is processed automatically where some require your input, such as providing a user name to be used in the Services.
We process data you provide in the Services, such as:
player nickname entered in-game;
in-game chat messages; and
other data you choose to give us (such as your email address and information in player support tickets)
We process personal data automatically as part of delivering the Services, such as:
your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI);
data about your device, such as device name and operating system, browser type and language;
data we collect with cookies and similar technologies (see more below);
coarse location data (country or city-specific); and
we also may create a FlyingCaps and/or game-specific ID for you when you use the Services.
We process personal collected or enriched with data from our partners:
data we receive if you link a third-party tool with the Services (such as login using your Facebook or Google account);
demographic data (such as to determine the coarse location of your IP address);
data to fight fraud (such as refund abuse in games);
data from platforms that the games run on (such as to verify payment); and
data for advertising and analytics purposes, so we can keep improving our games.
WHO CAN ACCESS YOUR DATA
Apart from FlyingCaps, your personal data can be accessed by others in the following situations:
Other players and users
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Partners working for FlyingCaps
FlyingCaps has partners to perform certain services on our behalf. These partners process your data only at and according to FlyingCaps instructions in order to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.
FlyingCaps development partners
FlyingCaps may publish games developed or maintained by other game development companies. These development partners may process your personal data for the purposes described herein and where applicable, working as joint controllers of the processed data together with FlyingCaps. These partners are listed at FlyingCaps Partners.
Other companies and public authorities
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
Advertising and social media partners
The Services include features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at FlyingCaps Partners. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
International data transfers
We will keep your personal data for as long as necessary to achieve the purposes for which it was collected, including to provide you with the Services or to comply with any legal, accounting, or reporting requirements. We periodically delete or de-identify inactive accounts or other data in our Services.
After the applicable retention period, we will either delete or de-identify your personal data or, if neither deletion or de-identification is possible (for example, due to data being stored on a backup server), isolate your data from further processing until deletion or de-identification is possible. We may continue to use any data that is not identifiable to you (for example, aggregated data).
HOW WE PROTECT YOUR DATA
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
All data security measures are adopted in order to provide a level of security appropriate for the degree of risk involved. These measures are designed to protect your data against accidental or unlawful destruction, loss, or alteration as well as unauthorized disclosure or access. The specific measures typically include, encryption in transit, pseudonymization of identifying data where feasible, controls to limit access to services or systems that contain personal data, and maintaining procedures to handle any suspected security incidents. Please consider that the internet is an inherently insecure environment and we cannot guarantee absolute security for your data.
YOUR RIGHTS AND OPTIONS
Your rights regarding your personal data
You have the right to a copy of your personal information to be supplied to you in an electronic format upon request.
You also have the right to correct your data, have your data deleted, object to how we use or share your data, and the right to restrict how we use or share your data. If certain personal data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game’s settings.
We will respond to all requests within a reasonable time frame. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority within the European Economic Area for unresolved complaints.
You can contact us at firstname.lastname@example.org or by using the “Contact Support” feature available in some of our Services.
Opt-out of targeted advertising
SERVICE PROVIDERS / PARTNERS
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Facebook Analytics is provided by Facebook Inc.
We use Facebook Analytics for in-game data analytics to improve our games.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We use the developer platform called “Google Firebase” as well as the associated functions and services of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, (“Google”). Google Firebase is a platform for developing apps for mobile devices and websites. Google Firebase offers a variety of features, which are can be found on the following summary page: https://firebase.google.com/products/
The functions include the storage of apps, including users’ personal data, such as content they have created or information regarding their interaction with the apps. Google Firebase also offers interfaces that allow interaction between the users of the app and other services.
The analysis of user interactions is carried out using the analysis service of Firebase Analytics. This service helps us to record our users’ interactions. Events such as the first time an app is opened, the uninstalling of an app, updates, crashes or the frequency of use of the app are recorded. Certain user interests are also recorded and evaluated.
The legal basis for use is Art. 6 paragraph 1 sentence 1 letter of GDPR. If users wish to object to interest-based advertising through Google marketing services, they can use the settings and opt-out options provided by Google: http://www.google.com/ads/preferences.
GameAnalytics is provided by GameAnalytics.
We use GameAnalytics for in-game data analytics to improve our games.
Tenjin is provided by Tenjin, Inc.
We use Tenjin for performance attribution.
For more information on what type of information Tenjin collects, please visit: https://www.tenjin.io/privacy/
Adjust is provided by Adjust GmbH.
We use Adjust for performance attribution.
For more information on what type of information Adjust collects, please visit: https://www.adjust.com/terms/privacy-policy/
AppsFlyer is provided by AppFlyer
We use AppFlyer for performance attribution.
For more information on what type of information AppsFlyer collects, please visit: https://www.appsflyer.com/privacy-policy/
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
Adincube is provided by Purple Brain SAS.
Please visit https://storage.googleapis.com/adincube-resources/doc/Privacy_policy.pdf
IronSource is provided by IronSource Mobile Ltd.
MoPub is provided by MobPub Inc.
You can opt-out from MobPub service by following the instructions on MoPub Opt-out page: http://www.mopub.com/optout/
Facebook Audience Network
Facebook Audience Network is provided by Facebook Inc.
AdMob is provided by Google Inc.
You can opt-out from the AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en
AppLovin is provided by AppLovin Corporation.
If you’d like to opt-out from AppLovin service, please visit the AppLovin Opt-out page: https://www.applovin.com/optout
HyprMx is provided by HyprMX Mobile LLC.
PalmUp is provided by PalmUp SAS .
Pungle is provided by Bytedance Pte.Ltd..
Fyber is provided by Fyber N.V
Vungle is provided by Vungle Inc.
Mintegral is provided by Mintegral International Ltd.
Please find their official statement regarding SDK Allegations of August 2020: https://www.mintegral.com/en/our-statement-regarding-recent-SDK-Allegations/
Unity Ads is provided by Unity.
Ogury is provided by Ogury Limited.
Tapjoy is provided by Tapjoy Inc.
Chartboost is provided by Chartboost Inc.
AdColony is provided by Jirbo Inc.
You can opt-out from AdColony service by visiting the AdColony Opt-out page: http://www.adcolony.com/privacy-policy/opt-out/
You can also opt-out from AdColony through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/ or opt-out using your mobile device settings.
InMobi is provided by InMobi Pte Ltd.
You can opt-out from InMobi service by following the instructions as described on the InMobi Opt-out page: http://www.inmobi.com/page/opt-out/
StartApp is provided by StartApp Inc.
Smaato is provided by Smaato, Inc.
Verizon is provided by Verizon Communication Inc.
Google AdSense & DoubleClick Cookie
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
Apple Store In-App Payments
Google Play In-App Payments
LINKS TO OTHER SITES
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
COOKIES AND SIMILAR TECHNOLOGIES
Our Services are intended and designed for adults. As such when you access and use our Services we may ask you to confirm your age. If we discover that you are a minor or do not meet another age threshold we have applied we may take steps to limit, suspend, or terminate your access to the Services where we believe that to be necessary due to applicable regulatory or platform requirements or to provide you with an appropriate experience. If your access to the Services is not suspended or terminated, we alter or remove access to some parts of the Services in order to comply with applicable laws, regulations, and platform policies.
Address: Hyderabad, India.